HELP CENTER
How Can We Help?
How do I make an appointment?
Phone our friendly reception team on (07) 3397 9999. Our office hours are Monday to Friday 8.30am - 4.30pm.
Once you have booked an appointment, we will require you to complete a Patient Registration Form and email this back to us: reception@phoenixplasticsurgery.com.au
Do I need a referral?
A referral is required for all medical consultations and procedures. A GP referral is valid for 12 months and a Specialist referral is valid for 3 months. A referral is also essential for claiming your Medicare rebate.
Please note: Cosmetic consultations (i.e. there is no medical reason for your consultation / surgery) are not covered by either Medicare or your private health insurance. These appointments still require a referral.
How many times do I need to see Dr. Bayley?
Dr Bayley will see you for a consultation prior to performing any surgery. We allow 15 minutes for skin cancers and 45-60 minutes for all other procedures. If you are undergoing cosmetic surgery, a second 30 minute consultation is required prior to surgery. This gives you the opportunity to go over any more questions you have, finalise surgery paperwork and be fitted for any garments.
Dr Bayley or his nurse will then see you again after surgery and the frequency of this will depend on the type of surgery you have had. Post-operative costs are included in the original surgeon fee.
How much does it cost to see Dr. Bayley?
SKIN
The fee for the first consultation is approx. $275.00 - If you have a GP referral, you will receive approx. $80 back from Medicare.
Follow up consultations are $150.00 (with a Medicare rebate of approx. $40)
Please contact Dr Bayley's rooms on 07 3397 9999, if you would like clarification.
COSMETIC
The fee for the first consultation is approx. $300.00 - If you have a GP referral, you will receive approx. $80 back from Medicare.
A second consultation is required prior to your surgery and is $200.00 (with a Medicare rebate of approx. $40)
NB: Rebates may not be available for certain cosmetic procedures.
Please contact Dr Bayley's rooms on 07 3397 9999, if you would like clarification.
What are the surgery costs are involved?
The costs involved will differ depending on each procedure. The costs may include:
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Dr Bayley's surgical fee
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Theatre fee / day bed / overnight bed if not a day case
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Anaesthetist's fee
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Assistant's fee
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Cost of implants / prostheses required
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Costs of tailor made garments ( e.g. custom measured bra for breast augmentation, support garment for abdominoplasty)
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Pathology / Radiology / Pharmacy
A personalised quote and information regarding your specific procedure will be given to you at your first consultation.
Rebates may be available through Medicare and your Private Health Fund.
Please Note: We require full payment of your surgery two weeks before the scheduled date. We will hold this amount as a deposit until your surgery has been performed and then we will issue you with a receipt for you to claim back from Medicare and your health fund.
Please contact our friendly reception team with any additional questions you may have.
Where does Dr Bayley operate?
Dr Bayley operates at Greenslopes Private Hospital, Newdegate Street, Greenslopes QLD 4120
Are there any costs for consultations following surgery?
Your Post operative follow-up will be managed by Dr Bayley and his Nurse.
Post-operative costs are included in the original surgeon fee.
For continued surveillance of significant skin malignancies (e.g. melanoma, basal cell carcinomas and squamous cell carcinomas) a fee will be charged for follow-up, which may be necessary for up to a period of five years. The standard fee is $150 of which $40 is rebatable through Medicare with a valid referral. Please note: GP referrals are valid for 12 months. Specialist referrals are only valid for 3 months.
Does Dr Bayley offer SKYPE or phone consultations?
Dr Bayley is happy to arrange a phone or SKYPE consultation for patients who live in rural and remote areas of Queensland, Interstate within Australia and from overseas. The cost for this is $275-$300 and you will need to pay this an hour prior to your consultation. You can claim a Medicare rebate of approx. $80 or more depending on the area you live. You can organise a surgery date at the time of this consultation. A second consultation is required for all surgery bookings and this needs to be done in person prior to your surgery.
